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Mercury

Utility-themed scams impersonating Mercury with fake "overdue account" or "urgent disconnection" notices.

Official indicators

M
Mercury<mercurycommunications@mercury.co.nz>
To: you@example.com
Verified
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What real Mercury messages look like

  • Official emails always end in @mercury.co.nz
  • Mercury will never ask for credit card details or banking PINs via an unsolicited call or email
  • If you have doubts about a caller, hang up and call Mercury on 0800 10 18 10
  • Suspected scam SMS should be forwarded to 7726

Common spoof patterns

  • "Urgent: Your account is overdue" phishing emails with a fake payment portal
  • "Scheduled disconnection notice" lures designed to bypass critical thinking
  • Fake "Credit refund" notifications asking for banking credentials