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NZ Customs
Exploiting NZ shoppers with fake "Customs Fee Required" alerts to capture payment details and personal information.
Official indicators
NC
NZ Customs<no-reply@customs.govt.nz>
To: you@example.com
For your security, please Visit Official NZ Customs Website to complete this action.
Original URL: https://www.customs.govt.nz/. Click or tap if you trust this link.
What real NZ Customs messages look like
- Official emails always end in
@customs.govt.nz - Customs does not contact individuals to pay duty via text or email links
- Legitimate duty is usually paid through your freight forwarder or broker
- Report suspected fraud confidentialy to 0800 WE PROTECT (0800 937 768)
Common spoof patterns
- "Parcel held: Pay outstanding customs duty" SMS with a payment link
- "Shipping documentation required" emails with malicious attachments
- Fake "Refund notification" from Customs asking for bank details

