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NZ Customs

Exploiting NZ shoppers with fake "Customs Fee Required" alerts to capture payment details and personal information.

Official indicators

NC
NZ Customs<no-reply@customs.govt.nz>
To: you@example.com
Verified
For your security, please Visit Official NZ Customs Website to complete this action.

What real NZ Customs messages look like

  • Official emails always end in @customs.govt.nz
  • Customs does not contact individuals to pay duty via text or email links
  • Legitimate duty is usually paid through your freight forwarder or broker
  • Report suspected fraud confidentialy to 0800 WE PROTECT (0800 937 768)

Common spoof patterns

  • "Parcel held: Pay outstanding customs duty" SMS with a payment link
  • "Shipping documentation required" emails with malicious attachments
  • Fake "Refund notification" from Customs asking for bank details