Useful whether or not you ever become a client
Written for business owners rather than technicians. Each one answers a question we get asked often, in the language people actually use.
Managed IT vs break/fix support: what does your business actually need?
Two ways of buying IT support, with very different outcomes for a small business. Here's how to work out which one you're really paying for.
Read itWhat should your IT provider be checking when you aren't looking?
A practical list of the quiet, unglamorous checks that decide whether your technology holds up. Use it to audit whoever looks after yours.
Read itWhat should be included in a managed IT subscription?
Managed IT means different things to different providers. Here's what a complete subscription covers, and the exclusions worth asking about before you sign.
Read itFive things your IT provider should be able to tell you about your network
A short test of whether your technology is documented or merely remembered. Ask these five and see how long the answers take.
Read itWhat good IT support looks like for a small Dunedin business
Local context matters more than most providers admit. What to expect from IT support when your business is in Dunedin or wider Otago.
Read itHow finding a backup problem early can prevent a business disaster
Backups don't fail loudly. They fail quietly, months before anyone needs them. Here's how that happens, and what catching it early is worth.
Read itFind out what looking after your IT properly would take
We start with an audit of what you've actually got — written up plainly, yours whether or not you go ahead.
